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Account Closure

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Account Closure Step 1
Account Closure Step 2
Account Closure Step 3

Account closure

1

Log into the Green Dot app.

Log into the Green Dot app.
Tap Settings > Manage Card > Close your Account.
OR
Via web: log into your account at GreenDot.com.
Select Security > Close your Account.

Account Closure Step 1
2

Select one of three options.

Select one of three options.

  1. Spend down your balance to $0.
  2. Pick up cash at Walmart (if balance is at least $22.50)
  3. Get a refund check

Account Closure Step 2
3

Still need help?

Once you close your account, you can view your account statements and transaction history at GreenDot.com, but you will no longer be able to access your account using the Green Dot app.

Still need help?
Contact Customer Support  (866) 795-7597
OR
select Get Help at the bottom of GreenDot.com.

Once you close your account, you can view your account statements and transaction history at GreenDot.com, but you will no longer be able to access your account using the Green Dot app.

Account Closure Step 3

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