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What if I forgot my User ID?

For Green Dot accounts opened or debit cards purchased BEFORE xx/xx/xx
Click here to recover your User ID. You’ll need your Social Security Number, 16-digit card number and security code (CVV) to recover your User ID.

For Green Dot accounts opened or debit cards purchased AFTER xx/xx/xx
From the login screen on the Green Dot app select "Forgot your username". You’ll your 16-digit card number, expiration date, secuity code (CCV) and the last 4 digits of your Social Security Number to recover your User ID.

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