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What can I do if I forget my ATM PIN?

You can update your ATM PIN in the Green Dot app or on GreenDot.com.

For Green Dot accounts opened or debit cards purchased AFTER xx/xx/xx.

In the GreenDot app, tap “Menu”, then “Account” , then “Manage card”.
Select “Change ATM PIN.”
Enter and confirm your new ATM PIN.

For Green Dot accounts opened or debit cards purchased BEFORE xx/xx/xx.

You can change your ATM PIN in the Green Dot app only
Tap "Settings", "Manage Card", "Change ATM PIN."

You must have an active, personalized card and access to the email address on the account in order to reset your PIN.

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